Privacy at PLAY Health & Fitness

At PLAY Health & Fitness, your privacy is important to us. We collect and use your information only to help manage your membership, keep you safe, and improve your experience.

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What we collect:

• Contact details (name, phone, email)

• Health info so we can train you safely

• Attendance, bookings, and payment details

 

How we use it:

• To provide our services and manage memberships

• To communicate updates, events, and offers

• To ensure safety in all programs and classes

 

How we protect it:

• Secure systems & locked storage

• Access only by authorised staff

• We never sell or share your information

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Terms and Conditions:

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PLAY Health & Fitness

 

These Terms & Conditions (“Terms”) apply to all members and visitors of PLAY Health & Fitness. By signing up for a membership, class, or using our facilities, you agree to follow these Terms.

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1. Membership

* Memberships are personal and non-transferable.
* Members must be at least 16 years old unless otherwise approved by management.
* Membership fees are payable in advance and are non-refundable (except as required by law).
* Any overdue fees may result in suspension of access until payment is received.

 

2. Cancellations & Suspensions

* Direct debit memberships may be cancelled with 1 week's written notice.
* Prepaid memberships are non-refundable once started.
* Memberships may be placed on hold (suspension) for a minimum of 2 weeks and a maximum of 8 weeks per year.
* Please check expiry dates of purchased packs (10 Packs have a 3 Month expiry) 

 

3. Health & Safety

* You confirm you are medically fit to exercise and agree to train at your own risk.
* Please wipe down equipment after use and return weights to racks.
* Appropriate workout clothing and footwear must be worn at all times.

 

4. Conduct

* Respect staff, members, and equipment.
* Aggressive, intimidating, or inappropriate behaviour will not be tolerated.
* The gym reserves the right to terminate memberships for breach of conduct.

 

5. Personal Belongings

* PLAY Health & Fitness is not responsible for lost, stolen, or damaged personal items.

 

6. Classes & Training

* Class timetables may change without notice.
* To ensure fairness, members may be refused entry if arriving late to class.
* Personal training services must be booked and paid for separately unless included in your membership.

7. Liability Waiver

* You acknowledge that exercise involves risks, including injury.
* PLAY Health & Fitness, its staff, and contractors are not liable for injuries, accidents, or damages, except where required by law.

 

8. Privacy

* We collect personal information only for membership administration and safety purposes.
* Your data will not be shared with third parties without your consent, unless required by law.

 

9. Changes to Terms

* PLAY Health & Fitness may update these Terms from time to time.
* Members will be notified of significant changes by email or notice at PLAY.

 

✅ By signing your membership agreement, you accept these Terms & Conditions.

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PLAY Health & Fitness
📧  info.playpt@gmail.com 📞 0407 059 223